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The luxury desert resort has ambassadors who are trained to provide first aid medical assistance in cases of emergencies. Guests may contact our Guest Services Agent should they need assistance. The Resort uses the services of Rashid Hospital in case of emergencies. While assistance is provided to transfer guests to the hospital if required, any related medical expenses must be settled by guests. Transfers by car or helicopter are estimated to take one hour.

Al Maha Desert Resort and Spa is committed to preserving the environment while offering guests an unparalleled experience. Sustainability and conservation is seamlessly integrated into their operations, from the products they source to the experiences curated. A water recycling system has been implemented which drastically reduces the use of freshwater throughout the property’s gardens and grounds along with the installation of solar panels used to regulate the water temperature of 43 pools which saves 370,000 kilowatts of energy per month. The team also converts used cooking oil into biofuel which is then collected by recycling centers. Since its conception Al Maha Desert Resort and Spa has actively participated in wildlife preservation efforts working in collaboration with the Dubai Desert Conservation Reserve ensuring the protection of flora and fauna.